What Is FedEx Email Address

What Is FedEx Email Address

What Is FedEx Email Address?

When it comes to shipping and logistics services, FedEx is a renowned name that provides reliable and efficient solutions to businesses and individuals worldwide. If you have any queries, concerns, or feedback related to FedEx services, you can reach out to their customer support team through various channels, including email.

The FedEx email address is an official means of communication that allows customers to connect with the company’s representatives. By sending an email, you can seek assistance, inquire about shipments, file complaints, or provide feedback on your experience with FedEx.

To contact FedEx via email, you can use the following email address: customerservice@fedex.com. This email address is dedicated to addressing customer queries and concerns. However, it is important to note that response times may vary, and it is recommended to use the appropriate contact method for urgent matters.


1. How long does it take to receive a response to an email sent to FedEx customer service?
Response times may vary, but FedEx strives to respond to customer emails within 48-72 hours.

2. Can I track my shipment through email?
Yes, you can track your shipment by including the tracking number in your email and requesting an update on its status.

3. How can I file a complaint through email?
To file a complaint, simply send an email to customerservice@fedex.com, clearly stating your concern and providing all necessary details.

4. Can I change my delivery address through email?
Yes, you can request a change in delivery address by emailing FedEx along with the relevant details. However, it is recommended to do so well in advance to ensure timely adjustments.

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5. Can I schedule a pickup through email?
Yes, you can request a pickup by sending an email to customerservice@fedex.com, mentioning the pickup location and desired date.

6. How can I inquire about customs-related issues through email?
For customs-related inquiries, you can email FedEx at the provided address, including all relevant details and any supporting documents.

7. Can I request a refund through email?
Yes, you can request a refund by emailing FedEx’s customer service and providing the necessary details, such as the reason for the refund and any supporting documentation.

8. Is there a limit to the file size I can attach in an email to FedEx?
Yes, FedEx has a limit on the file size for email attachments. It is recommended to check their website or contact customer service for specific limitations.

Remember to include all relevant information, such as tracking numbers, order details, and contact information in your email. This will help the FedEx customer service team to assist you promptly and effectively.

In conclusion, the FedEx email address, customerservice@fedex.com, provides a convenient way to connect with the company’s customer support team. Whether you have questions, concerns, or feedback, reaching out to FedEx via email can help you find the assistance you need for your shipping and logistics needs.